This privacy notice pertains to UCCP.UK. In this document, the terms “we”, “our”, or “us” refer to UCCP.UK.
This notice serves to inform you about our policy regarding the information we collect about you. It outlines the conditions under which we may process any information that we collect from you or that you provide to us. This encompasses information that could identify you ("personal information") as well as non-personal information. In legal terms, “process” refers to the collection, storage, transfer, use, or any other form of handling of information.
If you disagree with any of the points below, we regret to inform you that your only option is to leave our website without delay.
We take the protection of your privacy and confidentiality very seriously. We recognise that all visitors to our website have the right to know that their personal data will not be used for unintended purposes or fall into the hands of third parties.
We are committed to preserving the confidentiality of all the information you provide to us, and we hope for your cooperation in this regard.
Our policy complies with UK law, including requirements set forth by the EU General Data Protection Regulation (GDPR).
The law mandates that we inform you of your rights and our obligations concerning the processing and control of your personal data. We encourage you to read the information available at knowyourprivacyrights.org.
Except as detailed below, we do not share, sell, or disclose any information collected through our website to third parties.
The law requires us to identify the basis under which we process different categories of your personal information and to inform you accordingly. If a basis for processing your personal information becomes irrelevant, we shall cease processing your data immediately. Should the basis change, we will notify you as required by law.
When you create an account on our website, purchase a product or service, or otherwise agree to our terms and conditions, a contract is established between you and us. To fulfil our obligations under this contract, we must process the information you provide.
Some of this information may include personal data, which we use solely to offer you our services. We will not use it to:
We process this information based on the existence of a contract between us, or your request for us to use the information prior to entering into a legal contract. Additionally, we may aggregate this information for general analysis, ensuring that individuals remain unidentifiable.
In certain scenarios where no contractual relationship exists, such as browsing our website or requesting further information, you provide your consent for us to process your information, which may include personal data.
Whenever feasible, we seek your explicit consent to process this information, for example, by requesting your agreement to our use of cookies. Implicit consent may occur when you send us an email, to which we would reasonably expect to reply.
Unless you have specifically consented to the use of your information for a particular purpose, we do not use your information in any manner that would personally identify you. We may aggregate it for general analysis to improve our website’s performance.
Like all entities, we are subject to the law. At times, we may need to process your information to comply with statutory obligations. For instance, we may be required to provide information to legal authorities upon request, provided they have the appropriate legal authorisation, such as a court order.
Our website permits you to post information intended for reading, copying, downloading, or usage by others. Examples include:
It is your responsibility to ensure you are comfortable with the privacy levels of those who may access this information. Once your information is in the public domain, we cannot control how it may be used by third parties and accept no responsibility for their actions. We may agree to delete personal information upon reasonable request, provided there is no legal basis for retention.
If you have a complaint regarding any content on our website, we will investigate your concern. If we find it justified or believe the law necessitates it, we will remove the content while we conduct our inquiry. Free speech is a fundamental right, and we must assess whose rights may be impacted: yours or that of the individual who posted the content. If we deem your complaint to be vexatious or unfounded, we will not engage further.
At the point of payment, you will be redirected to a secure page on PayPal's website. We do not retain any payment details on our servers. All payment data is processed securely through PayPal, which is fully PCI compliant.
When you contact us—whether by phone, through the website, or by email—we collect the information you provide to respond effectively. We maintain records of your requests and our responses to enhance our service efficiency. Personally identifiable information linked to your message, such as your name and email address, is retained to enable effective communication.
Requests made by your web browser to our servers for web pages and other content are recorded. We may log information such as your geographical location, Internet Service Provider (ISP), and IP address. We also capture details about the software you use to access our website, including the type of device and screen resolution. This aggregate information helps us evaluate the popularity of our web pages and our performance in delivering content. When combined with other data from previous visits, this information may be used to identify you personally, even if you are not logged into our website.
Re-marketing involves placing a cookie on your computer when you browse our website to serve you advertisements for our products or services on other websites. We do not engage in this form of marketing.
We do not obtain information from third parties via our website.
There is no third-party advertising on our website, with the exception of Accredited Training Providers listed in our Directory.
To assist in combatting fraud, we may share information with credit reference agencies concerning clients who instruct their credit card issuer to cancel payments without providing us an acceptable reason or prior opportunity to refund their money.
Our website is hosted in the USA, and PayPal is also based outside the UK.
You may review or update any personally identifiable information we hold about you at any time. Generally, this pertains to data on your public profile. We dispose of application forms once you become a member, but your information will be retained in our records. To obtain a copy of any information we hold, please send your request to us.
If you wish to have personally identifiable information removed from our website, such as a blog post, please contact us. We will remove it within two working days. You are responsible for managing the information in your profile and must remove any unwanted details yourself. We reserve the right to edit your profile if we believe it violates UK Trading Standards or Advertising Standards Agency laws, our standards, or is clearly incorrect.
When we receive any request to access, edit, or delete personally identifiable information, we will take reasonable steps to verify your identity before granting access or taking any action. This is essential for safeguarding your information.
We do not sell products or provide services for purchase by children, nor do we market to children. However, some of our members do work with children. If you are under 16, you may use our website only with parental or guardian consent.
We will employ Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you provide. While this may not be in operation at the moment, we are working to implement this shortly. Whenever information is transferred between us, you can verify that it is secured using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
If you are dissatisfied with our privacy policy or have any complaints, please inform us via email. If a dispute cannot be resolved, we hope you will agree to engage in good faith in a mediation or arbitration process. If you are in any way dissatisfied with how we process your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office. This can be done at ico.org.uk/concerns.
Unless stated otherwise in this privacy notice, we retain your personal information only as long as necessary for:
When you close your account, all information on your profile is deleted, as we are no longer providing a service to you. If you wish to join UCCP in the future, you will need to create a new account.
Our privacy policy has been formulated to comply with the laws of every country or jurisdiction in which we aim to operate. If you believe it fails to meet the legal standards of your jurisdiction, we would like to hear from you. Ultimately, however, it is your choice whether to use our website.
We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted on our website on the day you use it. We recommend printing a copy for your records. If you have any questions regarding our privacy policy, please contact us.
